Wednesday, September 17, 2008

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Gen Yers want to change the world with where & howthey work, exuding an op-timism reminiscent of 50s


http://www.businessandeconomy.orgQue: As a baby boomer executive with 30 years of experience, I have encountered many young people entering the business world today. And I am pretty sure they know it all. What is your opinion about Gen Y’s sense of entitlement? –Chris Perkins, Vandalia, Ohio Ans: We just don’t get it. That is, we don’t get why everyone around the globe is so down and out to get Gen Y. What is wrong with everyone on this earth? We think the crop of 20-somethings breaking into the business world right now is about as energised and exciting a group of “kids” as we have ever seen till date. And we have seen them a lot over the past several years – visiting dozens of campuses, teaching in two different MBA programs, consulting for companies that employ thousands of Gen Yers and hiring several enterprising ones onto our own ever-expanding team. Overwhelmingly, we have found the Gen Yers to be extremely hardworking, entrepreneurial in their outlook, startlingly authentic, refreshingly candid and wonderfully upbeat. Basically, not to get all mushy or anything, we simply love the Gen Yers.

Don’t get us wrong. We don’t doubt that you have recently encountered any number of know-it-all young people. They are certainly out there. But they always have been that way, and will continue to remain so. After all, ever since the beginning of, well, higher education, every crop of graduates has contained its share of swaggering bigheads convinced that the grown-ups can go home now. Of course, most of these types end up eating humble pie after a few years, having discovered, after falling down badly, that ruling the world is not as easy as they had originally thought it to be. Surely, some portion of Gen Y is headed for such a dismal fate. But we would emphatically say most of them – indeed, the majority – are headed for blue sky, in careers characterised by commitment and unbounded by convention. Everywhere we go, we meet MBAs who have decided to spurn the corporate world to start their own businesses.

In the class taught by Jack at MIT’s Sloan School of Management, some 20 percent of the students have already launched a business venture. Similarly, during a visit to Stanford Business School in 2005, we met a pair of students out of a central casting call for investment bankers. “So, what firm will you be joining in New York?” we asked them. We were surprised to hear they were launching a chain of upscale barbershops. Now who would have thought that!

Of course, not every Gen Yer we have met in the recent past is hankering to be an entrepreneur, but many still want to change the world with where and how they work, exuding an optimism more reminiscent of the 1950s than any other era in our recent memory. Now, maybe Gen Y’s reputation for entitlement derives from its apparent interest in making money – lots of it, right away. “So what’s wrong in it”, a Gen Yer would say. We have read plenty about such “greed.” But what we have seen is certainly different and worth mentioning here. On virtually every campus we visit, Gen Yers have asked us about corporate ethics and social responsibility. Many have even shown a thoughtful concern about how to strike a meaningful balance between work and life. Some of them have challenged us about the whole notion of winning, asking, “Does success only have to be about money?” When we have said no – that success is about setting personal goals and achieving them – the response has been invariably positive.

Indeed, the same question came up just the other evening at a dinner with a Gen Yer we know who earns a modest salary as an assistant golf pro। “I wake up every morning thrilled about getting to work and helping people,” he told us enthusiastically. “That’s what makes me feel successful.” To our minds, his words were uplifting, but not particularly unusual from a person his age. Which all begs the question we started with: Why does a Gen Y get such a bad rap? We would suggest two simple answers.


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Source : IIPM Editorial, 2008

An Initiative of IIPM, Malay Chaudhuri and Arindam Chaudhuri (Renowned Management Guru and Economist).


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